What is the second priority for a shot puller at Biggby Coffee?

The second priority for a shot puller at Biggby Coffee is to prepare and complete toasted food, including bagels. This role emphasizes the importance of not only brewing coffee but also ensuring that food items are ready and available for customers.

In a busy coffee environment, serving food that complements the beverage selection can enhance the overall customer experience. The timely preparation of items like toasted bagels helps keep the workflow efficient and meets customer expectations for a quick and satisfying visit. This priority reflects the balance between beverage preparation and food service in fostering a welcoming atmosphere where customers can enjoy both drinks and snacks.

Prioritizing toasted food preparation is essential for keeping service smooth, as it allows baristas to manage multiple tasks effectively during peak times, ensuring that no aspect of the customer's order is delayed or overlooked.