Which of the following is a recommended practice when handling customer transactions?

Prepare for the Biggby Coffee Barista Exam. Study with flashcards and multiple choice questions, featuring helpful hints and detailed explanations. Get ready to ace your test and start your career!

Being attentive and confirming orders is essential in customer transactions as it ensures clarity and satisfaction for both the customer and the barista. When a barista pays careful attention to the customer’s order and confirms it back to them, it helps to avoid misunderstandings and errors. This practice builds trust and enhances the overall customer experience, as patrons feel heard and valued.

Additionally, actively engaging with customers during the transaction can foster a positive atmosphere, encouraging them to return for future visits. It also allows the barista to address any special requests or preferences that the customer might have. Overall, attentiveness and order confirmation are key to delivering excellent service and maintaining strong customer relationships.

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